HR Certifications FAQ
Increase your income and advance your career;
Select an Option
Frequently Asked Questions
How long is the Study Course?
The PHR/SPHR/SHRM-CP/SHRM-SCP Study Course is every Tuesday & Thursday, 6-7:30 pm, Sept. 2 to Nov. 16, 2021.
What time zone is the class held in?
Eastern Standard Time.
Are the sessions recorded?
The course is a virtual instructor-led course with LIVE interaction. There are recorded sessions on the Learning Management System (LMS).
Does the cost of the Study Course include the cost of the exam?
No, the exam registration, application and testing will be processed through either HRCI or SHRM and is not part of the SHRP Study Course price. For more information about the exam fees go to www.hrci.org or www.shrm.org.
What types of study materials do I receive?
- Study manual
- PHR®/SPHR®/SHRM-CP/SHRM-SCP Prep Course Class lecture slides
- Physical Flashcards
- Online access to testing games
- Tools to help you learn best practices for taking and passing standardized tests
- Online access to hundreds of practice exam questions and a final comprehensive practice exam
Who developed the course materials and how do I know they are up to date to help me pass the exam?
The materials are consistently reviewed and updated on an annual basis to reflect content that is most likely to be reflected in the current or upcoming exam.
When will I receive my course materials?
After full payment has been received, and for those that enroll early, materials will be shipped within 1-2 weeks prior to the class start date. Those that sign up late will have their materials shipped within two business days of their registration date. If attending the in-person session taking place in Columbus,Ga. materials will be provided on the day of class at arrival.
If I register late, can I get next-day delivery?
Next-day delivery is not available for materials. If you register late, you can still participate even though you have not yet received your materials.
Are the materials available to download, and if so, which materials?
The study guide and audio files are available as downloads.
What do you mean by MOST mobile devices?
The downloadable materials can be viewed on any device that is capable of reading .pdf files, which may mean that you must download an app for certain devices.
What is the cancellation policy?
If you cancel after receiving the PHR/SPHR/SHRM-CP/SHRM-SCP course materials, a nonrefundable materials fee of $500 will be charged. If you cancel after receiving the aPHR course materials, a nonrefundable materials fee of $200 will be charged.
How do I access the webinar audio?
Audio via your computer will be available. If you are using your telephone instead of your computer for audio, you will be responsible for all telephone charges.
SPHR Senior Vice President, Human Resources Columbus Regional Health
Director of Sales & Marketing, Spring Harbor
SPHR Harris County School District Assistant Superintendent Human Resources