HR Certifications FAQ


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Frequently Asked Questions

How long is the Study Course?
The PHR/SPHR/SHRM-CP/SHRM-SCP Study Course is every Tuesday & Thursday, 6-7:30 pm, Sept. 2 to Nov. 16, 2021.

What time zone is the class held in?
Eastern Standard Time.

Are the sessions recorded?
The course is a virtual instructor-led course with LIVE interaction. There are recorded sessions on the Learning Management System (LMS). 

Does the cost of the Study Course include the cost of the exam?
No, the exam registration, application and testing will be processed through either HRCI or SHRM and is not part of the SHRP Study Course price. For more information about the exam fees go to or

What types of study materials do I receive?

  • Study manual
  • PHR®/SPHR®/SHRM-CP/SHRM-SCP Prep Course Class lecture slides
  • Physical Flashcards
  • Online access to testing games
  • Tools to help you learn best practices for taking and passing standardized tests
  • Online access to hundreds of practice exam questions and a final comprehensive practice exam

Who developed the course materials and how do I know they are up to date to help me pass the exam?
The materials are consistently reviewed and updated on an annual basis to reflect content that is most likely to be reflected in the current or upcoming exam.

When will I receive my course materials?
After full payment has been received, and for those that enroll early, materials will be shipped within 1-2 weeks prior to the class start date. Those that sign up late will have their materials shipped within two business days of their registration date. If attending the in-person session taking place in Columbus,Ga. materials will be provided on the day of class at arrival.

If I register late, can I get next-day delivery?
Next-day delivery is not available for materials. If you register late, you can still participate even though you have not yet received your materials.
Are the materials available to download, and if so, which materials?
The study guide and audio files are available as downloads. 

What do you mean by MOST mobile devices?
The downloadable materials can be viewed on any device that is capable of reading .pdf files, which may mean that you must download an app for certain devices.

What is the cancellation policy?
If you cancel after receiving the PHR/SPHR/SHRM-CP/SHRM-SCP course materials, a nonrefundable materials fee of $500 will be charged. If you cancel after receiving the aPHR course materials, a nonrefundable materials fee of $200 will be charged.

How do I access the webinar audio?
Audio via your computer will be available. If you are using your telephone instead of your computer for audio, you will be responsible for all telephone charges.


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“I really enjoyed the preparatory classes that I attended with Strategic HR Partners for the SPHR and PHR exams. I myself and many members of my staff have used your program successfully and passed the exam. Your pass rate is extremely high, which is tribute to the materials and the instructors."
Wayne Joiner
SPHR Senior Vice President, Human Resources Columbus Regional Health
“This letter is to tell you what a wonderful outcome I had at a recent class attended through Strategic HR Partners. The classes scheduled were well planned and the timing was perfect for me to take advantage of on a weekly basis and not having to give up too much of my time from my work day."
Juanita Thomas
Director of Sales & Marketing, Spring Harbor
“Certification Preparation Course "Thank you, Strategic HR Partners, for supporting my goal to pursue and achieve SPHR certification. The convenient evening classes, current study materials, and online resources were an excellent career investment. The modern facilities of the Cunningham Center, combined with the supportive staff, provide a great environment to take the next step to grow as a Human Resources professional."
Stacey Carlisle
SPHR Harris County School District Assistant Superintendent Human Resources
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